Track your order
Use the tracking link in your shipment confirmation to see your package’s latest carrier updates.
Find your tracking details
Check the inbox and spam folder for the email address used at checkout. Your shipment confirmation includes the carrier and tracking number when the package is dispatched. An order number is different from a carrier tracking number.
Open your carrier’s tracking page
Choose the carrier shown in your shipment confirmation, then enter the tracking number on its website. These links open in a new tab.
Understanding an update
A label-created status may mean the carrier has not yet received or scanned your parcel. In-transit and estimated-delivery details are provided by the carrier and may change. If tracking shows delivered, check the delivery location, household members, and any carrier notice.
Need help with an order?
If you cannot find a tracking number, tracking stops updating, or the order has not arrived, contact us with your order number, checkout email, and any tracking information. We’ll review the request. Documented non-delivery or damage may qualify for a replacement under our Return Policy.
Contact order support